BPO Outcomes
By Luke Bujarski Similar strategic advantages driving enterprises to choose countries like Guatemala for global professional services have also swayed sourcing practitioners across the Atlantic to fix their sites on Central Europe. Poland in particular brings competitive wages, cultural affinity, ...
By Luke Bujarski Exotic offshore locales in the Swiss Alps and the Caribbean doubling as tax havens have historically been finance and legal services territory. But the Cayman Islands were hit hard after the 2008 financial meltdown when the local ...
By Luke Bujarski Experts predict that the contact center industry in the Dominican Republic will double from its current size of 10,000 bilingual agents to 20,000 bilingual agents by 2017. Eddy Martinez, president of export/foreign investment agency CEI-RD, as well ...
By Luke Bujarski Executives continue to think globally when it comes to locating professional services, manufacturing and R&D, according to a new Harvard University study on America’s global competitiveness. “Prosperity at Risk” surveys 10,000 Harvard graduates, both recent and those ...
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Top AR challenges for 2013: and how to solve them. Learn more about Frank Matijevich
NEARSHORE AMERICAS
BPO Outcomes is published by Next Coast Media and Marketing
Services in association with Capgemini.
Global BPO, finance and accounting, supply chain, social media and procurement
analysis and knowledge for the CFO and finance executive.
BPO Outcomes is the ultimate online resource to leverage innovation and generate
higher-value in outsourced services relationships.
